SHIPPING & RETURNS
Delivery times will take longer due to the current Covid-19 situation.
We will notify you, if there is any issue with any of the items in your order. *Deliveries to England, Northern Ireland, Scotland & Wales.
Deliveries are made Monday to Friday via Royal Mail UK mainland. Not on weekends and bank holidays, international orders will be shipped via various couriers for secure worldwide deliveries with full tracking every step of the way.
Please contact us before ordering, if you would like shipping to any other destination not listed. Your Items will be delivered in discreet recycled packaging.
Shipping to European Countries are not available due to Brexit.
RETURNS & EXCHANGE POLICY
We want you to be completely happy with every purchase you make from us.
All items - except the following can be returned or exchanged provided they are in their original condition within 14 days of purchased.
• All Products
Shipping fees will not be refunded unless fault or error is ours and authorisation was given for refund. Please open your parcels immediately and inspect for damage or shortages. If your order has been processed and/or picked and you request the order to be cancelled before it ships there is a 15% restocking fee.
Please note that items cannot be returned unless they are in their original condition, and within 14 days of the original purchase date. Please include the original packaging and any enclosed documentation in the return.